Active TopicsActive Topics  Display List of Forum MembersMemberlist  Search The ForumSearch  HelpHelp
  RegisterRegister  LoginLogin
Using PDF reDirect
 EXP Systems Forum : PDF reDirect : Using PDF reDirect
Topic: PDFreDirect not opening to print Post Reply Post New Topic
Author Message
DR P MARK PORTN
Newbie
Newbie
Avatar

Joined: 30 Aug 10
Posts: 14
Quote DR P MARK PORTN Replybullet Topic: PDFreDirect not opening to print
    Posted: 30 Dec 20 at 2:07PM
Problem: Printing to PDFreDirect not working out of any print program.

This started yesterday when i was trying to print a 9 page file to PDF reDirect from WordPerfect.

I have re-downloaded the PDF professional and rebooted.

After this, I was able to get PDFreDirect to function properly and save the 9-page document as a PDF file.

But now, the problem has reoccurred.

I can launch PDFreDirect program directly if I do a window search for "pdf direct"
IP IP Logged
Michel_K17
Moderator Group
Moderator Group
Avatar
Forum Administrator

Joined: 25 Jan 03
Posts: 1657
Quote Michel_K17 Replybullet Posted: 30 Dec 20 at 6:42PM
Hello Mark,

Can you describe the nature of the problem? Do you get an error code?

On rare occasion, the Windows Print Spooler loses its connection to the PDF reDirect printer. What that occurs, nothing happens when you try to print to the PDF reDirect printer.

To fix, you can either restart the Print spooler service, or simply do a reboot/restart - which will reset the connection. I have seen this happen on my PC when I use it for multiple days in a row without rebooting.

I hope this helps.

Michel
Michel Korwin-Szymanowski
EXP Systems LLC
IP IP Logged
DR P MARK PORTN
Newbie
Newbie
Avatar

Joined: 30 Aug 10
Posts: 14
Quote DR P MARK PORTN Replybullet Posted: 31 Dec 20 at 11:13AM
no error msg. as you suggested i just tried to stop and then restart the spooler but it did not help. i am getting suggestion online to update all printer drivers and delete the ones that are not being used.
IP IP Logged
DR P MARK PORTN
Newbie
Newbie
Avatar

Joined: 30 Aug 10
Posts: 14
Quote DR P MARK PORTN Replybullet Posted: 31 Dec 20 at 11:18AM
one work around seems to be to print to PDFreDirect, (even though the PDFreDirect window does not open), and then call up an independent window of pdfreDirect. This leaves a blank in the "file name" field, wherein I enter a file name and save it, and then print using the Adobe window that opens.
IP IP Logged
Michel_K17
Moderator Group
Moderator Group
Avatar
Forum Administrator

Joined: 25 Jan 03
Posts: 1657
Quote Michel_K17 Replybullet Posted: 03 Jan 21 at 11:58PM
Hi,

Yes - I should have mentioned the work around, but not a great solution.

Have you tried a reboot to see if that makes a difference?

Please let me know if that does not fix the problem.
Michel Korwin-Szymanowski
EXP Systems LLC
IP IP Logged
DR P MARK PORTN
Newbie
Newbie
Avatar

Joined: 30 Aug 10
Posts: 14
Quote DR P MARK PORTN Replybullet Posted: 04 Jan 21 at 12:17PM
the last time i tried to reboot, PDFreDirect did work once but then the problem returned !
IP IP Logged
Michel_K17
Moderator Group
Moderator Group
Avatar
Forum Administrator

Joined: 25 Jan 03
Posts: 1657
Quote Michel_K17 Replybullet Posted: 05 Jan 21 at 9:36AM
OK, thanks. I will do some additional research and testing, and will get back to you.

Are you using Windows 10?
Michel Korwin-Szymanowski
EXP Systems LLC
IP IP Logged
DR P MARK PORTN
Newbie
Newbie
Avatar

Joined: 30 Aug 10
Posts: 14
Quote DR P MARK PORTN Replybullet Posted: 06 Jan 21 at 11:48AM
windows 8. pdfredirect seems to be launching normally now after a couple of reboots. thank you for your input!
IP IP Logged
Michel_K17
Moderator Group
Moderator Group
Avatar
Forum Administrator

Joined: 25 Jan 03
Posts: 1657
Quote Michel_K17 Replybullet Posted: 10 Jan 21 at 10:54PM
Good news (and weird). Glad to hear though: thank you for the update.
Michel Korwin-Szymanowski
EXP Systems LLC
IP IP Logged
Post Reply Post New Topic
Printable version Printable version

Forum Jump
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot delete your posts in this forum
You cannot edit your posts in this forum
You cannot create polls in this forum
You cannot vote in polls in this forum