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Installation Errors
 EXP Systems Forum : PDF reDirect : Installation Errors
Topic: Version 2.2.5 sending print to network printer Post Reply Post New Topic
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rossnixon
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Quote rossnixon Replybullet Topic: Version 2.2.5 sending print to network printer
    Posted: 30 Aug 07 at 1:31AM
I installed version 2.2.5 over version 2.1.7 today.
It cancelled part way thru, spooler in use or similar error.
Reset computer, reinstalled.

My test print did not prompt me for a filename, instead the output went to a physical printer on my LAN.

Uninstalled, reinstalled, got same problem.
Uninstalled, deleted all references to PDF Redirect from the registry, reinstalled, same problem.

Version 2.1.7 was working last time I used it a day or two back.
Note: The last PDF Writer I installed recently was PDF Creator 0.9.3. This was working fine and PDF Redirect 2.1.7 continued to work fine after that.

(XP Home SP2 on Athlon64)
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Michel_K17
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Quote Michel_K17 Replybullet Posted: 30 Aug 07 at 1:45AM
Hi,

    I am sorry to hear of the problem.

    It is weird that the printout would go to the physical printer if you selected the PDF reDirect printer.

    I would try an uninstall, then a reboot, and then a re-install. Hoipefully the reboot will set the Windows print spooler service to allow a proper installation.

    If the problem continues, look at the printer properties for the PDF reDirect printer, and check the "Port" setting: it should be set to the "PDF reDirect Port:". IS it maybe set to something else? If so, select the PDF reDirect port.

    Let me know how you make out, and we'll take it from there.

    Best regards,

Michel Korwin-Szymanowski
EXP Systems LLC
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rossnixon
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Quote rossnixon Replybullet Posted: 30 Aug 07 at 2:40AM
All good now, thanks! Big%20smile

Sometimes you think you don't need another reboot - but you do!

Also, this time I closed down about 6 programs from my systray before I reinstalled. (Sometimes the message "please close all programs before installing" DOES actually mean it!).
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Michel_K17
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Quote Michel_K17 Replybullet Posted: 30 Aug 07 at 8:01AM
Smile Glad to hear that it was that simple!

Cheers!

Michel Korwin-Szymanowski
EXP Systems LLC
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