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Version 2.2.5 sending print to network printer

Printed From: www.exp-systems.com
Category: PDF reDirect
Forum Name: Installation Errors
Forum Discription: Installation Errors and Workarounds
URL: http://www.exp-systems.com/Forum_exp/forum_posts.asp?TID=346
Printed Date: 02 Dec 24 at 1:49AM


Topic: Version 2.2.5 sending print to network printer
Posted By: rossnixon
Subject: Version 2.2.5 sending print to network printer
Date Posted: 30 Aug 07 at 1:31AM
I installed version 2.2.5 over version 2.1.7 today.
It cancelled part way thru, spooler in use or similar error.
Reset computer, reinstalled.

My test print did not prompt me for a filename, instead the output went to a physical printer on my LAN.

Uninstalled, reinstalled, got same problem.
Uninstalled, deleted all references to PDF Redirect from the registry, reinstalled, same problem.

Version 2.1.7 was working last time I used it a day or two back.
Note: The last PDF Writer I installed recently was PDF Creator 0.9.3. This was working fine and PDF Redirect 2.1.7 continued to work fine after that.

(XP Home SP2 on Athlon64)



Replies:
Posted By: Michel_K17
Date Posted: 30 Aug 07 at 1:45AM
Hi,

    I am sorry to hear of the problem.

    It is weird that the printout would go to the physical printer if you selected the PDF reDirect printer.

    I would try an uninstall, then a reboot, and then a re-install. Hoipefully the reboot will set the Windows print spooler service to allow a proper installation.

    If the problem continues, look at the printer properties for the PDF reDirect printer, and check the "Port" setting: it should be set to the "PDF reDirect Port:". IS it maybe set to something else? If so, select the PDF reDirect port.

    Let me know how you make out, and we'll take it from there.

    Best regards,



-------------
Michel Korwin-Szymanowski
EXP Systems LLC


Posted By: rossnixon
Date Posted: 30 Aug 07 at 2:40AM
All good now, thanks! Big%20smile

Sometimes you think you don't need another reboot - but you do!

Also, this time I closed down about 6 programs from my systray before I reinstalled. (Sometimes the message "please close all programs before installing" DOES actually mean it!).


Posted By: Michel_K17
Date Posted: 30 Aug 07 at 8:01AM
Smile Glad to hear that it was that simple!

Cheers!



-------------
Michel Korwin-Szymanowski
EXP Systems LLC



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