EXP Systems Forum: Cannot register PDF reDirect Pro

Message

   I purchased PDF reDirect Pro earlier today. I got my email with my registration key and entered it both manually and cut-and-paste. Each time I got an error message telling me that the information I entered was incorrect. So I tried again with cut-and-paste. Got the same error message.

Any suggestions?

Barb

Author	Message
barb_TVM Newbie Joined: 12 Aug 10 Location: United States Posts: 2	Topic: Cannot register PDF reDirect Pro Posted: 12 Aug 10 at 11:01AM
	I purchased PDF reDirect Pro earlier today. I got my email with my registration key and entered it both manually and cut-and-paste. Each time I got an error message telling me that the information I entered was incorrect. So I tried again with cut-and-paste. Got the same error message. Any suggestions? Barb
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Michel_K17 Moderator Group Forum Administrator Joined: 25 Jan 03 Posts: 1673	Posted: 13 Aug 10 at 12:11AM
	Hi Barb, I tested your license key and it worked. I did notice a capitalization typo in your last name (the capital "I") that is probably the problem. I have sent you by e-mail a new license key with the correct name. I hope that helps.
	Michel Korwin-Szymanowski EXP Systems LLC
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barb_TVM Newbie Joined: 12 Aug 10 Location: United States Posts: 2	Posted: 13 Aug 10 at 8:34AM
	Hi, Michel, Your solution worked. Thanks so much for the prompt reply. Barb
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Michel_K17 Moderator Group Forum Administrator Joined: 25 Jan 03 Posts: 1673	Posted: 13 Aug 10 at 9:51PM
	Hi Barb, You are quite welcome. Thanks for posting back on the forum. Cheers! Michel
	Michel Korwin-Szymanowski EXP Systems LLC
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Installation Errors
EXP Systems Forum : PDF reDirect : Installation Errors