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Installation Errors
 EXP Systems Forum : PDF reDirect : Installation Errors
Topic: Cannot register PDF reDirect Pro Post Reply Post New Topic
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barb_TVM
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Quote barb_TVM Replybullet Topic: Cannot register PDF reDirect Pro
    Posted: 12 Aug 10 at 11:01AM
I purchased PDF reDirect Pro earlier today. I got my email with my registration key and entered it both manually and cut-and-paste. Each time I got an error message telling me that the information I entered was incorrect. So I tried again with cut-and-paste. Got the same error message.

Any suggestions?

Barb
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Michel_K17
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Quote Michel_K17 Replybullet Posted: 13 Aug 10 at 12:11AM
Hi Barb,

   I tested your license key and it worked. I did notice a capitalization typo in your last name (the capital "I") that is probably the problem. I have sent you by e-mail a new license key with the correct name.

   I hope that helps.
Michel Korwin-Szymanowski
EXP Systems LLC
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barb_TVM
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Quote barb_TVM Replybullet Posted: 13 Aug 10 at 8:34AM
Hi, Michel,

Your solution worked. Thanks so much for the prompt reply.

Barb
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Michel_K17
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Quote Michel_K17 Replybullet Posted: 13 Aug 10 at 9:51PM
Hi Barb,

   You are quite welcome. Thanks for posting back on the forum.

   Cheers!

Michel
Michel Korwin-Szymanowski
EXP Systems LLC
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