Active TopicsActive Topics  Display List of Forum MembersMemberlist  Search The ForumSearch  HelpHelp
  RegisterRegister  LoginLogin
Installation Errors
 EXP Systems Forum : PDF reDirect : Installation Errors
Topic: Install Error (No Number) Post Reply Post New Topic
Author Message
emcghee
Newbie
Newbie


Joined: 01 Sep 06
Location: United States
Posts: 1
Quote emcghee Replybullet Topic: Install Error (No Number)
    Posted: 01 Sep 06 at 4:58PM
When installing, everything seems to appear fing until I get a "Printer" window with the message "Operation could not be completed".

The printer driver seems to be installed. If I open the properties and print a test page nothing happens. But if I open the program from the start menu first and then try printing, the printer output appears in the window.

This is not the first time I've installed it, just the first time on this computer. I've never had anything like this.

IP IP Logged
Michel_K17
Moderator Group
Moderator Group
Avatar
Forum Administrator

Joined: 25 Jan 03
Posts: 1600
Quote Michel_K17 Replybullet Posted: 01 Sep 06 at 10:44PM
Hi,

   That is weird. I'm guessing (Shot in the dark) that the registry entry that specifies where the program is located did not get written.

   If you are familiar with the registry editor, then great, if not, follow these steps very carefully, and do not delete any values, keys, entries as you could really mess up your computer. I do not take responsibility for any damage you could do. Or so says my lawyer
  • Go to your "Start" menu, and choose "Run.."
  • Type "RegEdit" and click "OK"
  • Navigate in the Left-hand-side to: HKEY_LOCAL_MACHINE >> SYSTEM >> CurrentControlSet >> Print >> Monitors >> PDF reDirect Monitor
  • In the menu, choose "Edit" >> "New" >> "String Value"
  • Right-click on "New Value #1" and choose "rename" and enter "Path2App"
  • Double-click it, and enter the following: "C:\Folder\Sub-Folder" (you'll need to edit that to match your installation folder)
  • Quit the Registry Editor


   Please note that you need to specify a different path if you chose something else than the default when you installed the program. If you think that you used the default path, then try: "C:\Program Files\PDF reDirect".

   NOTE: For anybody else reading this post: this registry entry will be missing if you installed the program to the default location (C:\Program Files\PDF reDirect). This is normal, and this registry entry is not required.

   Here is a screenshot of what it should look like:


   I hope that helps. let me know if it does not as we can try something else (please e-mail me at exp_(at)_exp-systems.com

Edited by Michel_K17
Michel Korwin-Szymanowski
EXP Systems LLC
IP IP Logged
Post Reply Post New Topic
Printable version Printable version

Forum Jump
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot delete your posts in this forum
You cannot edit your posts in this forum
You cannot create polls in this forum
You cannot vote in polls in this forum