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Topic: Fix to iPhone/iPad e-mail problem (winmail.dat) Post Reply Post New Topic
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Michel_K17
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Quote Michel_K17 Replybullet Topic: Fix to iPhone/iPad e-mail problem (winmail.dat)
    Posted: 13 Jan 13 at 10:08AM
Hello,

   A user reported that he was using the e-mail send-via-Outlook (MAPI) feature in PDF reDirect Pro and that his recipients were not able to read the e-mails, and instead were receiving a mysterious winmail.dat attachment.

   That attachment is not so mysterious: this is the standard way that Microsoft Exchange and Outlook sends e-mails, but Apple products do not know how to decode that attachment to re-construct the e-mail.

   Anyway, please see a patch below for v2.5.2* users which fixes the problem, and ensures that the e-mail is sent as a plain text e-mail with the proper separate PDF attachment. This will be fixed permanently in the next version. *The version number is shown in the program, right above the "[Save]" button.

Patch Installation Instructions
  1.  Stop PDF reDirect (if running)
  2. (optional) Open the Task Manager, and check to make sure that Capture.exe is not running.
  3. Navigate to where your copy of PDF reDirect is currently installed, most likely as follows:
    • Windows (32 bit): C:\Program Files\PDF reDirect\
    • Windows (64 bit): C:\Program Files\PDF reDirect (x86)\
  4. Rename the program "Capture.exe: to "Capture.old"
    • Note: you will get a warning from Windows asking if you are sure. The answer is "yes"
  5. download the fix from here:
    • http://www.exp-systems.com/PDFreDirect/Download/Capture_v252_iPhoneFix.zip
  6. Unzip to your PDF reDirect folder (step 3)

 

Michel Korwin-Szymanowski
EXP Systems LLC
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