Print Page | Close Window

Fix to iPhone/iPad e-mail problem (winmail.dat)

Printed From:
Category: PDF reDirect
Forum Name: Using PDF reDirect
Forum Discription: Questions and Comments on using PDF reDirect Freeware and Pro
Printed Date: 15 Sep 19 at 11:52PM

Topic: Fix to iPhone/iPad e-mail problem (winmail.dat)
Posted By: Michel_K17
Subject: Fix to iPhone/iPad e-mail problem (winmail.dat)
Date Posted: 13 Jan 13 at 10:08AM

   A user reported that he was using the e-mail send-via-Outlook (MAPI) feature in PDF reDirect Pro and that his recipients were not able to read the e-mails, and instead were receiving a mysterious winmail.dat attachment.

   That attachment is not so mysterious: this is the standard way that Microsoft Exchange and Outlook sends e-mails, but Apple products do not know how to decode that attachment to re-construct the e-mail.

   Anyway, please see a patch below for v2.5.2* users which fixes the problem, and ensures that the e-mail is sent as a plain text e-mail with the proper separate PDF attachment. This will be fixed permanently in the next version. *The version number is shown in the program, right above the "[Save]" button.

Patch Installation Instructions
  1.  Stop PDF reDirect (if running)
  2. (optional) Open the Task Manager, and check to make sure that Capture.exe is not running.
  3. Navigate to where your copy of PDF reDirect is currently installed, most likely as follows:
    • Windows (32 bit): C:\Program Files\PDF reDirect\
    • Windows (64 bit): C:\Program Files\PDF reDirect (x86)\
  4. Rename the program "Capture.exe: to "Capture.old"
    • Note: you will get a warning from Windows asking if you are sure. The answer is "yes"
  5. download the fix from here:
  6. Unzip to your PDF reDirect folder (step 3)


Michel Korwin-Szymanowski
EXP Systems LLC

Print Page | Close Window