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Topic: An Error occurred. The PDF File was not created... Post Reply Post New Topic
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3Dave
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Quote 3Dave Replybullet Topic: An Error occurred. The PDF File was not created...
    Posted: 09 Jun 11 at 3:50AM
Hello,
 
I am attempting to merge around 80 PDFs into one for a comic strip book I'm creating.  I can merge the first 69 together, and the last 11 or so together, but if I try to merge all 80, I get "An Error Occurred. The PDF File was not created properly."
 
My error log shows:
 
160,9285312,"CA",244,"MergeFileListFast: C:\Users\Dave\AppData\Roaming\PDF reDirect\Temp\test"
160,9290820,"CA",245,"Return to UI Message = -1"
160,9290820,"CA",246,"GENERATE EVENT: IRXL-1"
160,9291092,"CA",247,">>> UI_Msg = Buffer"
160,9291092,"CA",248,"---------- RECEIVED EVENT -----------"
160,9291092,"CA",249,"MJUM4C:\Users\Dave\AppData\Roaming\PDF reDirect\Temp\test.pdf*"
160,9291093,"CA",250,"START: Open PDF File."
160,9291093,"CA",251,"Open PDF File: C:\Users\Dave\AppData\Roaming\PDF reDirect\Temp\test.pdf"
160,9291505,"CA",252,"Check if PDF is encrypted..."
160,9291505,"CA",253,"... It is not."
160,9291505,"CA",254,"Return to UI Message = 1"
160,9291506,"CA",255,"GENERATE EVENT: MJUM1"
160,9291794,"CA",256,">>> UI_Msg = Buffer"
160,9291794,"CA",257,"---------- RECEIVED EVENT -----------"
160,9291794,"CA",258,"RVCKC****0*0*1"
160,9291795,"CA",259,"START: set view/info of PDF"
160,9291795,"CA",260,"PDF_Set_Info. Author =   View = 0  Zoom = 0  StartPage = 1"
160,9291795,"CA",261,"Return to UI Message = True"
160,9291795,"CA",262,"GENERATE EVENT: RVCKTrue"
160,9292096,"CA",263,">>> UI_Msg = Buffer"
160,9292096,"CA",264,"---------- RECEIVED EVENT -----------"
160,9292096,"CA",265,"UFCLJC:\Users\Dave\AppData\Roaming\PDF reDirect\Temp\test.pdf"
160,9292097,"CA",266,"START: Close PDF File."
160,9292097,"CA",267,"Close PDF..."
160,9292261,"CA",268,"rtn (3) = 3"
160,9292262,"CA",269,"rtn (7) = 3"
160,9292262,"CA",270,"***************************************"
160,9292262,"CA",271,"   AN UNEXPECTED QPDF ERROR HAS OCCURED in "
160,9292262,"CA",272,"***************************************"
160,9292263,"CA",273,"   - Qpdf Error Number =  0 - Unknown Error"
160,9292263,"CA",274,"Return to UI Message = False"
160,9292263,"CA",275,"GENERATE EVENT: UFCLFalse"
160,8168322,"AX",0,""
160,8168324,"AX",1,""
160,8168324,"AX",2,"------------------------------------------------------------"
160,8168325,"AX",3,"START LOGGING: 6/9/2011 12:24:50 AM"
160,9220705,"AX",0,""
160,9220705,"AX",1,""
160,9220705,"AX",2,"------------------------------------------------------------"
160,9220705,"AX",3,"START LOGGING: 6/9/2011 12:42:22 AM"
160,9220707,"AX",4,"Start EnumForms"
160,9220709,"AX",5,"Number of Forms Found: 167"
160,9220709,"AX",6,"No. of Forms Found: 0"
160,9230064,"AX",0,""
160,9230065,"AX",1,""
160,9230065,"AX",2,"------------------------------------------------------------"
160,9230065,"AX",3,"START LOGGING: 6/9/2011 12:42:32 AM"
160,9230066,"AX",4,"Start ShowPrinterProperties"
160,9230066,"AX",5,"fill the PRINTER_INFO_2 struct"
160,9230066,"AX",6,"MyPrinterDefaults.DesiredAccess = PRINTER_ACCESS_USE"
160,9230066,"AX",7,"OpenPrinterW"
160,9230068,"AX",8,"pNeeded9 = 936"
160,9230068,"AX",9,"GetPrinter = 1"
160,9230122,"AX",10,"Doc Prop pNeeded = 864"
160,9230122,"AX",11,"SetValue = 2"
160,9230123,"AX",12,"End ChangeSettings"
160,9230158,"AX",0,""
160,9230158,"AX",1,""
160,9230158,"AX",2,"------------------------------------------------------------"
160,9230158,"AX",3,"START LOGGING: 6/9/2011 12:42:32 AM"
 
 
If you need additional information from me, please let me know.  Is there a size limit to the PDFs that can be created?  Again, if I select any combination of the 80 (as long as it's in the 65ish range of number of files), it works fine.  Even if I create two PDFs from the two ranges mentioned above, and then try to combine those two newly-created PDFs, I still get the same error.
 
Thank you for your time and support!
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Michel_K17
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Quote Michel_K17 Replybullet Posted: 09 Jun 11 at 11:44PM
Hi,

   I would try this (in case it is a low memory problem)

   Merge the 1st 40 together into a "File_A.pdf"
   Merge the 2nd 40 together into a "File_B.pdf"
   Merge"File_A.pdf" and  "File_B.pdf" into the final product.

   If that does not work, then I would try to find which if the PDF files is the offending PDF (the 69th), and I would regenerate that PDF to fix the problem inside that file. If you cannot re-generate that file, try re-printing it (ie open in Adobe Reader >> Print via PDF reDirect). The new (re-printed) PDF should merge OK.

   Please let me know if I am not making sense.

   Cheers!

Michel Korwin-Szymanowski
EXP Systems LLC
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3Dave
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Quote 3Dave Replybullet Posted: 10 Jun 11 at 12:10AM
I appreciate the feedback, but I had actually already tried that.  Let me tell you what I tried.
 
First I tried merging all 79 PDFs at once.  That didn't work, but since I used to be a software tester, I started removing files.  First I removed 15, down to 64 and that worked.  So I started adding PDFs back in.  I could merge 1-69 without problem, but when I added #70, it would error.  So I assumed it was the problem and removed it.  However even if I tried to combine 1-79 without 70, it would still error.
 
Next I tried 70 by itself and that worked.  So then I tried 70-79 and they merged fine.  Next I tried 50-79 and the worked fine.
 
So my thought was the same as yours.  I made two small files, one that contained 1-69 and the other that contained 70-79.  Then I tried to combine those to new PDFs together, and I got the error.
 
The final thing I tried tonight was to create one PDF from files 1-39 (263MB) and one from files 40-78 (422MB).  The created fine.  Then I took those two new PDFs and attempted to combine them, at which point I got the error.
 
Let me know if I can provide any additional information, and thank you for looking into it.
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Michel_K17
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Quote Michel_K17 Replybullet Posted: 11 Jun 11 at 5:49PM
Hi 3Dave,

   Thank you for trying to figure out if it was one "offending" document that was the problem.

   This is what I recommend (a little bit of a shot in the dark):

   Open #70 in Adobe Reader, and re-print it using the PDF reDirect Pro. Now try to merge 1-69 and the reprinted 70 rather than the original 70.

   Does that work?

   Cheers!

Michel Korwin-Szymanowski
EXP Systems LLC
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