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 EXP Systems Forum : PDF reDirect : Installation Errors
Topic: Error 3000 during Installation Post Reply Post New Topic
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upatick
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Quote upatick Replybullet Topic: Error 3000 during Installation
    Posted: 07 Feb 05 at 8:08AM
I receive an error 3000 when installing PDF Redirect on a Windows 2000 Service Pack 4 PC. The Adobe Reader version installed on the PC is 6.0.2. The error log is included below. Please let me know what to do to get past this error.

Thank you for your assistance.

(Error log transferred to Product Support)

Edited by Michel_K17
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Michel_K17
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Quote Michel_K17 Replybullet Posted: 18 Aug 05 at 12:34AM
   There are two possible causes and fixes to this problem.
  1. Trying to use the "Windows NT" installation program on a "Windows 2000" or "XP" machine. Please ensure you use the normal installation program which will work with Windows 95 / 98 / ME / 2000 / XP. You can download it from [here (freeware version)] or [here (Pro version)]

  2. A genuine but rare problem that can occur on Windows 2000 or XP machines. This problem is due to how the System environment variable is encoded on your machine. The installation program has been fixed in v2.0.18 of the program which you can download [here (freeware version)] or [here (Pro version)]

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jfenixdy
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Quote jfenixdy Replybullet Posted: 15 Mar 06 at 3:02PM

I'm running Windows NT service pack 6 and is getting the same DLL error 3000 (during the execution installing of Printer Driver - "PR_Installer.exe -i -e -p i1033").  I tried all the download links that I could find on your site and all produced the same error.

Error log follows:

Command Line is: -i -e -p -l1033
Language to use is: English
Checking if PDF reDirect is already installed......IT IS NOT.
Attempting to remove old pdf reDirect Printer Driver......NOT THERE.
Attempting to remove old pdf reDirect Port Monitor (if there)
Minor or Expected Error 53/3000
Attempting to remove old pdf reDirect Port Monitor......NOT THERE.
Installing PDF reDirect Port Monitor.
Error Occured as follows:
 - Error# =  76
 - DLLErr =  3000
***************************
*      ERROR MESSAGE      *
***************************
Sorry. DLL Error occured while  - DLLErr =  3000
Error Number = 3000
Error Description: Application-defined or object-defined error
 
***************************
*       MEMORY DUMP       *
***************************
 
pData() As Byte =
 0 = 0
End pData()
 
MyDriverInfo3 As DRIVER_INFO_3
  .cVersion As Long =  0
  .pConfigFile As String =
  .pDataFile As String =
  .pDefaultDataType As String =
  .pDependentFiles As String =
  .pDriverPath As String =
  .pEnvironment As String =
  .pHelpFile As String =
  .pMonitorName As String =
  .PName As String =
End MyDriverInfo3
 
MyPrinterInfo2() As PRINTER_INFO_2
  Index = 0
    .pPrinterName As String =
    .pDriverName As String =
    .pServerName As String =
    .pShareName As String =
    .pPortName As String =
    .pLocation As String =
    .pComment As String =
  Index = 1
    .pPrinterName As String = P7290
    .pDriverName As String = HP LaserJet 4000 PCL 5e
    .pServerName As String =
    .pShareName As String =
    .pPortName As String = NPIFBB298:
    .pLocation As String =
    .pComment As String =
  Index = 2
    .pPrinterName As String = ActiveTouch Document Loader
    .pDriverName As String = ActiveTouch Document Loader
    .pServerName As String =
    .pShareName As String =
    .pPortName As String = LPT3:
    .pLocation As String =
    .pComment As String =
End MyPrinterInfo2()
 
MyMonitorInfo2 As MONITOR_INFO_2
  .pDLLName =
  .pEnvironment =
  .PName =
End MyMonitorInfo2
 
MyPrinterDefaults4Delete As PRINTER_DEFAULTS4Delete
  .pDatatype As Long = 0
  .DesiredAccess As Long = 983052
End MyPrinterDefaults
 
OSInfo As OSVERSIONINFO
  .dwBuildNumber As Long = 1381
  .dwMajorVersion As Long = 4
  .dwMinorVersion As Long = 0
  .dwOSVersionInfoSize As Long = 148
  .dwPlatformId As Long = 2
  .szCSDVersion As String * 128 = Service Pack 6
End OSInfo
 
hPrinter As Long = 0
MyKey As String =
MyKeyString As String =
MyKeyValue As Long = 0
Result As Long = 0
MyError As String = Sorry. DLL Error occured while  - DLLErr =  3000
Error Number = 3000
Error Description: Application-defined or object-defined error
Level As Long = 0
pNeeded As Long = 0
I As Long = 3
InstallPrinter As Boolean =  True
ShowErrors As Boolean =  True
System_Dir As String = C:\WINNT\System32\
MyUserAppPath As String =
Monitor_DLL_Name As String = PDFreDirectMonNT.dll
Printer_Driver_Dir As String = C:\Program Files\PDF reDirect\Drivers\Win NT\
System_Printer_Dir As String =
Generic Error Code as Long =  76
DLL Error Code as Long =  3000

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Michel_K17
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Quote Michel_K17 Replybullet Posted: 15 Mar 06 at 11:18PM
Hi there,

   I dropped Windows NT support with the release of v2.1. Sorry: the extra effort was no longer worth it: I had two Windows NT orders in 2003, one in 2004 and zero in 2005.

   However, you can use the older PDF reDirect v2.0 with Windows NT. You can download v2.0 (Windows NT Only) at the following links:

PDF reDirect [here].

PDF reDirect Pro [here].

   Cheers!

Michel


Edited by Michel_K17
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