EXP Systems Forum: Terminal server 2003 cannot save

Message

   Hello,

                 I have 2.1.12 installed on about 80 workstations and there is not a problem. I also have it installed on a terminal server running 2003. It has been ok. Every now and then users could'nt save but if they tries again it worked.

I have stopped stopped and restarted the print server and re-installed the app as well.

Now if they try to print anything to pdf they do not get the option to save the file.

I have set error logging up in preferences and sent you the file.

Cheers

Author	Message
ebonysw45 Newbie Joined: 09 Oct 07 Location: Australia Posts: 1	Topic: Terminal server 2003 cannot save Posted: 09 Oct 07 at 11:31PM
	Hello, I have 2.1.12 installed on about 80 workstations and there is not a problem. I also have it installed on a terminal server running 2003. It has been ok. Every now and then users could'nt save but if they tries again it worked. I have stopped stopped and restarted the print server and re-installed the app as well. Now if they try to print anything to pdf they do not get the option to save the file. I have set error logging up in preferences and sent you the file. Cheers
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Michel_K17 Moderator Group Forum Administrator Joined: 25 Jan 03 Posts: 1674	Posted: 10 Oct 07 at 12:39AM
	Hi, Thank you for sending the log as it jogged my memory. I have a bug in my software which causes PDF reDirect to stop functioning if the server has been up for more than 115 days or so. Thankfully, I have fixed the bug, so the latest version (v2.2.5) does not have this problem, and I have noticed that you are running an older version (v2.1.12). So, the two possible solutions are: 1. Restart the server (which is a temporary fix), or 2. Download and install the upgrade to v2.2.5 which is fairly quick and painless since the printer drivers do not need to be re-installed. You can download the upgrade [here]. I am sorry for the incovenience, but hopefully you will be up running in short order. Cheers!
	Michel Korwin-Szymanowski EXP Systems LLC
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Citrix & Windows Terminal Server (Beta)
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