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Installation Errors
 EXP Systems Forum : PDF reDirect : Installation Errors
Topic: File not Found gsdll32.dll Post Reply Post New Topic
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Joined: 18 Oct 06
Posts: 1
Quote FrenzyBanana Replybullet Topic: File not Found gsdll32.dll
    Posted: 18 Oct 06 at 10:24PM
when i try to print my image

pop up appear

File not found gsdll32.dll

then i click ok
and PDFredirect automatically close

i already uninstall and install 5 times
but the problem not fix

help plz
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Quote Michel_K17 Replybullet Posted: 19 Oct 06 at 8:16PM
Hi there,

   Interestingly, an another person reported the same problem last week, and then the problem went away all by itself with no obvious explanation.

   The only thing I can offer for now is that we try the same thing that this other person did. He turned on the Error logging feature, tried to create a PDF (problem went away), and then he turned to logging feature back off, and it's been working fine since. So, let's try that to see if it helps:

  1. Start PDF reDirect manually, via the Start Menu >> Programs >> PDF reDirect
  2. Click the green "Preferences" button
  3. Turn on the "Generate Log Files" checkbox
  4. Click "OK" and then "Exit" to close PDF reDirect
  5. Go to a program (such as MS Word) and select "Print" and try to create a new PDF
  6. Hopefully, the error will not appear. If it does, click "OK"
  7. Go back to PDF reDirect and into the Preferences, and de-select (turn OFF) the "Generate Log Files
  8. If the error occured, please click the "View Log File" button, and send me the log to me via e-mail to "exp<at>exp-systems<.>com

   I hope that helps.

Edited by Michel_K17
Michel Korwin-Szymanowski
EXP Systems LLC
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