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otuatail
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Joined: 25 Jun 11
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Quote otuatail Replybullet Topic: remove password
    Posted: 12 Jul 11 at 3:26PM
I have the pro version. I want to remove the password and maybe at a later date give it a difrent one. Normaly this would be done by leaving the password blank. HOW do I remove the password completly ???
 
Desmond.
 
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otuatail
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Joined: 25 Jun 11
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Quote otuatail Replybullet Posted: 12 Jul 11 at 3:30PM
Sorry. I forgot I had posted this on the forum under subject un-encript. Did get a reply from Michel_K17 but I still can not remove the password.
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Michel_K17
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Quote Michel_K17 Replybullet Posted: 13 Jul 11 at 8:03AM

Dear Desmond,

   No worries.

   The password requested is not the new password (since you there will not be one). However, it is requesting the current password of the document. This is to gain access to the document, and then change the settings to remove the encryption. The encryption cannot be removed without the current password.

    Once the encryption is removed, the PDF has no password (blank), and you can do whatever you need to it.

    I hope this helps. Please let me know if you still have any questions.

    Best regards,

Michel Korwin-Szymanowski
EXP Systems LLC
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