Hello Lyn,

   I am sorry to hear of the problem. There can be a number of reasons which other users have managed to fix through different means.

   If you click [here], this will give you all the forum postings on this error. Ignore the very first one (it will be this posting). The second, third and fourth one might be useful. As you go further down, you will hit postings that refer to the older version of PDF reDirect which did have a bug that created that error. Those will not be applicable to you as long as you are using the newer v2.1.x.

   I hope that helps. By all means, let me know if none of the suggestions help you.

   Cheers!

    Oops. I updated the forum a few weeks past and the link construction has changed. Anyway, I fixed the link above, or you can use this one [here]. If one of these suggestions help, please let me know.

    OK, I take that back: there is a new security feature in the forum that prevents to save Search results.

    Anyway, here are some links you can use instead:

• -100 Error which was fixed by running a registry cleaner
  
• -100 Error which was due to a firewall problem and someone else who reported that domain users also had problems
  
• -100 Error and fix for Windows 98 users
  

    I hope these will help and fix the problem for you.

    Cheers!