EXP Systems Forum: Encryption

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Hello,
I have just downloaded the free version for evaluation.  I added a password to a scanned pdf document.  I am now trying to determine how to change or remove the password from the same document.  When I try to merge the document I get an error that the PDF file was not created properly.  Any assistance would be greatly appreciated.

Author	Message
stump Newbie Joined: 02 Mar 11 Posts: 2	Topic: Encryption Posted: 02 Mar 11 at 8:30PM
	Hello, I have just downloaded the free version for evaluation. I added a password to a scanned pdf document. I am now trying to determine how to change or remove the password from the same document. When I try to merge the document I get an error that the PDF file was not created properly. Any assistance would be greatly appreciated.
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Michel_K17 Moderator Group Forum Administrator Joined: 25 Jan 03 Posts: 1673	Posted: 03 Mar 11 at 7:41AM
	Hi, One encrypted, the file can no longer be modified or merged. You can remove the password/encryption, but this requires the "Pro" version. Simply activate the "Pro" version of the program for a few minutes, remove the password, and return to the freeware version. You can switch via the Preferences >> Startup Mode. Even if the trial period is over, it will still remove the password. Be sure to check the help file to figure out which button to use (it's in the Files section). I hope this helps.
	Michel Korwin-Szymanowski EXP Systems LLC
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stump Newbie Joined: 02 Mar 11 Posts: 2	Posted: 03 Mar 11 at 10:57AM
	Thanks for your prompt reply. With this type of support, it leads you to want to purchase your product as well. Support is a hard thing to come by with a lot of software now days...especially freeware. Thanks again, I will try your suggestion.
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Michel_K17 Moderator Group Forum Administrator Joined: 25 Jan 03 Posts: 1673	Posted: 04 Mar 11 at 12:53AM
	You bet! And thank you for your kind remarks. Cheers!
	Michel Korwin-Szymanowski EXP Systems LLC
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Topic: Encryption