Reader 7 nor Reader 9 opens
Printed From: www.exp-systems.com
Category: PDF reDirect
Forum Name: Using PDF reDirect
Forum Discription: Questions and Comments on using PDF reDirect Freeware and Pro
URL: http://www.exp-systems.com/Forum_exp/forum_posts.asp?TID=437
Printed Date: 15 May 24 at 7:42PM
Topic: Reader 7 nor Reader 9 opens
Posted By: mhedlof
Subject: Reader 7 nor Reader 9 opens
Date Posted: 23 Aug 08 at 3:32AM
 Neither Adobe Reader 7 nor Adobe Reader 9 installed on our system opens the pdf files when in PDF reDirect. The box is checked "View in PDF Reader after savings", but it does not open. Anyone have a cure?
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Replies:
Posted By: Michel_K17
Date Posted: 23 Aug 08 at 10:21AM
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Hi, I am sorry to hear of the problem. That option uses the Windows API command "ShellExecute" such that the default program associated with the ".pdf" extension is used. One thing that you could start with is to check and see what program is currently set. To do that, start Windows Explorer and then choose the "Tools" menu, then "Folder Options". Then, select the "File types" tab, scroll down to "PDF". Below the list, you will see what program is used to open the file. Make sure that it is set to the program you want (ie Adobe Reader v7 or v9), then save your changes. Once set, it should work OK (hopefully). If it still does not work, please let me know and I'll do a bit of research to see if there is a reason why. Cheers! ------------- Michel Korwin-Szymanowski EXP Systems LLC |
Posted By: Michel_K17
Date Posted: 24 Aug 08 at 9:18AM
I received the following update via e-mail.Thank you very much for the suggestion. However, I had already tried that. |
Posted By: Gene5M
Date Posted: 03 Oct 08 at 9:44AM
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I have a similar experience. Earlier, clicking a page in the Preview pane would start AA Reader. But during a fight with spreadsheet Quattro Pro (truncated output when I used any PDF print drivers), I tried the massive Adobe Acrobat 9 trial package, then dropped it when I found that the Quattro Pro feature, Publish to PDF, still produced perfectly usable output. Windows (XP Pro, SP3) Remove Program on Adobe Acrobat 9 hung at 'Removing Print Spooler', so found a hammer (Revo Unintaller) to complete the removal. Since then, the PC had no association for PDF files until I reinstalled Reader 9. But even now, we get no Reader view on Preview pane click or on pdf file Save, even after I manually re-associated PDF files via Windows Explorer .. Tools .. Folder Options as described in a previous post. |
Posted By: Michel_K17
Date Posted: 05 Oct 08 at 6:28PM
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Hi, I would try re-installing the Adobe PDF Reader as the next step just in case the removal of Acrobat messes something up. It's a shot in the dark, but that's all that comes to mind. Also do a reboot after the installation (just in case). I hope that works. ------------- Michel Korwin-Szymanowski EXP Systems LLC |
Posted By: Gene5M
Date Posted: 07 Oct 08 at 3:16PM
Oh no, Michel, that's too much work, I thought. But a few days later I did try re-installing the Adobe PDF Reader 9. That step relinked the PDF reDirect software, and later I noticed that .pdf files finally again show Type as Adobe Acrobat Document. So you were right! 
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Posted By: Michel_K17
Date Posted: 08 Oct 08 at 12:18AM
Thanks for the update: I am glad to hear that it's working now.  Cheers! ------------- Michel Korwin-Szymanowski EXP Systems LLC |