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Installation error # 1722

Printed From: www.exp-systems.com
Category: PDF reDirect
Forum Name: Installation Errors
Forum Discription: Installation Errors and Workarounds
URL: http://www.exp-systems.com/Forum_exp/forum_posts.asp?TID=220
Printed Date: 23 Mar 19 at 8:14AM


Topic: Installation error # 1722
Posted By: Jannine
Subject: Installation error # 1722
Date Posted: 18 May 06 at 11:17AM

I'm doing a test install of the pro version before making it available to users here.

I can't install this on my Win2k PC. I get error 1722 when it is trying to create the printer "You may not have access priviledges to install/remove printers.
Contact your computer administrator for help."

I am logged into the domain, and have domain adminstrator priviledges.  

I was able to set it up on another PC (XP on that one) logged into the computer as administrator.

 




Replies:
Posted By: Jannine
Date Posted: 18 May 06 at 11:24AM

Oh yeah, I forgot to say ... the install completes after the error message but printers are messed up - shows no installed printers (should be 2 local and 4 network printers).

Uninstall, reboot, they're all back.

Jannine



Posted By: Michel_K17
Date Posted: 18 May 06 at 1:16PM
Hi,

   Thanks for letting me know. This is a problem that someone also reported to me by e-mail yesterday. I have a new installation routine that hopefully will address this problem, but I have not heard back from him. This is now available as v2.1.10b, so if you want to give it a try, you can. I will provide you with a link in a few minutes. Your feedback would be very useful to confirm if I have fixed the problem.

   Regards,

Michel


Posted By: Michel_K17
Date Posted: 18 May 06 at 1:21PM
Here is the download link:

http://www.exp-systems.com/PDFreDirect/Download/Install_PDFR_Pro_v21010b.exe



Posted By: Jannine
Date Posted: 18 May 06 at 2:36PM

Ooh! Worked like a charm. No problems.

Thanks!

Jannine 



Posted By: Michel_K17
Date Posted: 18 May 06 at 9:15PM

That's great! Thank you for the feedback. Michel.



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