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Problem: Merge List is empty error

Printed From: www.exp-systems.com
Category: PDF reDirect
Forum Name: Using PDF reDirect
Forum Discription: Questions and Comments on using PDF reDirect Freeware and Pro
URL: http://www.exp-systems.com/Forum_exp/forum_posts.asp?TID=175
Printed Date: 17 May 24 at 5:00AM


Topic: Problem: Merge List is empty error
Posted By: ediguy
Subject: Problem: Merge List is empty error
Date Posted: 23 Feb 06 at 5:03PM
Is there a bug with version 2.18. I can only merge pdf docs,when I try to create a pdf doc it tells me the merge list is empty?

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Chuck


Replies:
Posted By: Michel_K17
Date Posted: 23 Feb 06 at 11:52PM
Hi there,

   For a few people, PDF reDirect (no matter which version) will refuse to work until the computer is rebooted. When you select "Print", the printer's output PDF should appear in the merge list as a temporary PDF file called "Printer Output". For most people, this problem appears at the 1st attempt to create a PDF, but goes away at the 2nd attempt and beyond. For a few people, they need to reboot before it will work: I have not been able to determine why. If you are familiar with Windows, then you can try "restarting" the print spooler service: it is faster than rebooting and usually works too.

   If that does not fix the problem, then let me know: something else is the problem: for example, this problem will also occur for users who contain in their username "complex characters" (unicode) such as Chinese, Korean, Cyrillic, etc. Let me know if that is the case: I have a temporary workaround.

    I hope that helps.

Michel

Posted By: ediguy
Date Posted: 24 Feb 06 at 8:37AM

Thank you I am sorry, I had the wrong version. it's the 2.1.7 version giving me the problems, but I will  try the same fix to see if that works. Thanks!! :)

 



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Chuck

Posted By: ediguy
Date Posted: 25 Feb 06 at 2:10PM
It worked beautifully, Thanks!

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Chuck


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