| I am trying to the PDF writer on a Windows 7 x64 machine. I receive a DLL Error Number = 1801: The printer name is invalid error when installing. Below is the installation log. I have tried restarting the the print spooler and restarting the machine. Any ideas?   Command Line is: -i -l1033 -eLanguage to use is: English
 Resolve APPDATA Folder
 Checking if PDF reDirect is already installed......IT IS NOT.
 Attempting to remove old pdf reDirect Printer Driver......NOT THERE.
 Look for old pdf reDirect Port Monitor......NOT FOUND.
 Remove old pdf reDirect Port Monitor......NOT REMOVED. (3000)
 Minor or Expected Error 53/3000
 Delete old Port Monitor DLL......SUCCESS.Copy new pdf reDirect DLL......SUCCESS.
 Installing new PDF reDirect Port Monitor......SUCCESS.
 Installing PDF_REDIRECT_PORT:
 Check if Port is installed.....NOT THERE
 Installing PDF_REDIRECT_PORT:......DONE.
 Determining Path to Printer Directory......SUCCESS.
 Copy Postscript Printer Driver Files......DONE.
 Installing Postscript Printer Driver......DONE.
 Install Printer PDF reDirect v2...
 Wait for Printer to be installed..............................................................
 ...Printer failed to install after 30 sec.
 Error Occured as follows:
 - Error# =  0
 - DLLErr =  1801
 ***************************
 *      ERROR MESSAGE      *
 ***************************
 Sorry. An error occured while ...Printer failed to install after 30 sec.
 - Error Number = 0:
 - DLL Error Number = 1801: The printer name is invalid.
 This error may occur if the Windows Print Spooler is currently "BUSY". You can try the following:1. Reboot your computer and then try installing again, or
 2. Restart the Print Spooler Service and then try installing again.
 If the error persists, you may not have permission to install/remove printers. You can:1. Contact your computer administrator for help, or
 2. Visit the forum on our web site for help.
 Do you want to visit our support forum for help on installation errors?
 ***************************
 *       MEMORY DUMP       *
 ***************************
 
 pData() As Byte =
 0 = 0
 End pData()
 
 MyDriverInfo3 As DRIVER_INFO_3
 .cVersion As Long =  3
 .pConfigFile As String = PS5UI.DLL
 .pDataFile As String = PDFR_NST.PPD
 .pDefaultDataType As String = RAW
 .pDependentFiles As String = PSCRIPT.NTF
 .pDriverPath As String = PSCRIPT5.DLL
 .pEnvironment As String = Windows x64
 .pHelpFile As String = PSCRIPT.HLP
 .pMonitorName As String =
 .PName As String = PDF reDirect Pro
 End MyDriverInfo3
 
 MyPrinterInfo2() As PRINTER_INFO_2
 Index = 0
 .pPrinterName As String = PDF reDirect v2
 .pDriverName As String = PDF reDirect Pro
 .pServerName As String =
 .pShareName As String =
 .pPortName As String = PDF_REDIRECT_PORT:
 .pLocation As String =
 .pComment As String = PDF reDirect provided by EXP Systems
 End MyPrinterInfo2()
 
 MyMonitorInfo2 As MONITOR_INFO_2
 .pDLLName = PDFreDirectMon64.dll
 .pEnvironment =
 .PName = PDF reDirect Monitor
 End MyMonitorInfo2
 
 MyPrinterDefaults4Delete As PRINTER_DEFAULTS4Delete
 .pDatatype As Long = 0
 .DesiredAccess As Long = 983052
 End MyPrinterDefaults
 
 OSInfo As OSVERSIONINFO
 .dwBuildNumber As Long = 7600
 .dwMajorVersion As Long = 6
 .dwMinorVersion As Long = 1
 .dwOSVersionInfoSize As Long = 148
 .dwPlatformId As Long = 2
 .szCSDVersion As String * 128 =
 End OSInfo
 
 64bit CPU = 1
 
 hPrinter As Long = 0
 MyKey As String =
 MyKeyString As String =
 MyKeyValue As Long = 0
 Result As Long = 0
 MyError As String = Sorry. An error occured while ...Printer failed to install after 30 sec.
 - Error Number = 0:
 - DLL Error Number = 1801: The printer name is invalid.
 This error may occur if the Windows Print Spooler is currently "BUSY". You can try the following:1. Reboot your computer and then try installing again, or
 2. Restart the Print Spooler Service and then try installing again.
 If the error persists, you may not have permission to install/remove printers. You can:1. Contact your computer administrator for help, or
 2. Visit the forum on our web site for help.
 Do you want to visit our support forum for help on installation errors?Level As Long = 2
 pNeeded As Long = 76
 I As Long = 11
 InstallPrinter As Boolean =  True
 ShowErrors As Boolean =  True
 System_Dir As String = C:\Windows\system32\
 MyUserAppPath As String = C:\Users\esporeb516\AppData\Roaming\PDF reDirect\
 Monitor_DLL_Name As String = PDFreDirectMon64.dll
 Printer_Driver_Dir As String = C:\Program Files (x86)\PDF reDirect\Drivers\Win XP64\
 System_Printer_Dir As String = C:\Windows\system32\spool\DRIVERS\x64
 Generic Error Code as Long =  0
 DLL Error Code as Long =  1801
 
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